Privacy policy

Privacy Policy

Overview

This Privacy Policy describes how Ballcrests collects, uses, and discloses your personal information when you visit or make a purchase from our website.

By using our services, you agree to the collection and use of information in accordance with this policy.

 

 

Personal Information We Collect

When you visit or make a purchase, we may collect the following information:

  • Name

  • Billing and shipping address

  • Payment information (processed securely via third-party providers)

  • Email address

  • Phone number (if provided)

  • Order details

We may also automatically collect certain information about your device, including IP address, browser type, and usage data.

 

 

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send transactional or service-related emails (e.g., order confirmations, shipping updates)

  • Prevent fraud and unauthorized transactions

  • Improve our website and services

 

 

Sharing Your Information

We share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors such as Stripe and PayPal

  • E-commerce platform providers such as Shopify

  • Shipping and fulfillment partners

We do not sell your personal information.

 

 

Email Communications

By providing your email address, you agree to receive transactional emails related to your order.

If you subscribe to marketing emails, you may unsubscribe at any time using the link provided in the email.

 

 

Cookies and Tracking

We use cookies and similar technologies to:

  • Enable core website functionality

  • Improve user experience

  • Analyze site performance

You can control cookies through your browser settings.

 

 

Your Rights (California Residents)

If you are a California resident, you have the right to:

  • Request access to your personal information

  • Request deletion of your personal information

  • Opt out of the sale or sharing of personal information

To exercise these rights, please contact us.

We do not sell personal information.

 

 

Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

 

 

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is completely secure.

 

 

International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States.

 

 

Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect immediately upon posting.